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Executive Fellowship in
Patient Safety
First On- Campus Session Curriculum (draft)
Date: 6/21/06 – 6/24/06 (Wednesday-Saturday).
Location:
College of William and Mary School of Law, South Henry
Street, Williamsburg, Virginia
Hotel: Governor’s Inn,
506 North Henry Street (757.229.1000). Fellows are not required to stay at
the Governor’s Inn (discounted rate). Fellows can make hotel reservations
individually at another facility.
Directions: From
Interstate 64 take exit 238 onto Route 143 east. Follow Route 143 to the
second traffic light and bear right onto Route 132. Continue on Route 132
Approximately 1.8 miles, the Governor’s Inn is at the top of the hill on the
right.
Dress Code: For all
events, the dress code is casual.
Wednesday, June 21, 2006
Note: Walking is an option—the session location is about 10-12 blocks from
the Governor’s Inn. Bike rental is also available at the Woodlands.
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8:00-9:30am |
Introduction to Executive
Learning and Fellowship Program
Dr. Carl Armstrong, Vice President
Virginia Hospital & Healthcare Association (VHHA)
Karen Swisher, JD, Professor,
Department of Health Administration
Virginia Commonwealth University (VCU), Richmond, Virginia |
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9:30-10:00 |
Break (student lounge) |
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10:00-12:30
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Introduction of Alumni/ae
Fellows, Projects, and their Organizations
“Focusing on Patient
Safety: Evaluating and Improving the Culture”
Deborah Mobley, MS, RN CPHQ, Director, Performance Improvement
Virginia Commonwealth University, Richmond, Virginia (Fellow, Class
2002)
“Site Identification for
Invasive Procedures-Actual Practice vs. Policy”
Kate Lim, Director, Performance Improvement
Williamsburg Community Hospital
“Changing Culture in
Setting Up a Patient Safety Program in a Public Long Term Care
Psychiatric Hospital”
Dick Roberts, General Administration Practitioner II
Eastern State Hospital, Williamsburg, Virginia |
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12:30- 2:30 |
Lunch (on your own) |
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2:30-3:30 |
Introduction to Information
Technology and it use in Patient Safety
Ramesh Shukla, Ph.D.
Professor, Department of Health Administration, VCU |
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3:30-3:45 |
Break (student lounge) |
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3:45-5:15 |
Introduction to Information
(continued) |
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6:00-8:00 |
Welcome Reception
Sponsored by TBA
Location: Law School, College
of William & Mary |
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Dinner (on your own) |
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Thursday, June 22,
2006
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8:00-10:30am |
Computer Training I &
Internet Library Research
Mark Diana, MBA, RRT, MSIS
LAN Manager/ Webmaster
Department of Health Administration, VCU |
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10:30-11:00 |
Break (student lounge) |
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11:00-12:30pm |
Computer Training II
Mark Diana, MBA, RRT |
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12:30-2:30 |
Lunch on Your Own |
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2:30-3:30pm |
Skills in Leadership
Training
Randolph (Randy) Barker, Ph.D.
Professor, School of Business, VCU |
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3:30-3:45 |
Break (student lounge) |
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3:45-5:15 |
Skills in Leadership
Training (continued) |
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5:15 |
Adjourn & Dinner on your ow |
Friday, June 23, 2006
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8:00 – 10:00am |
The Art and Science of Medication Safety
Hedy Cohen, RN, BSN
Vice President, Institute for Safe Medication Practice (ISMP)
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10:00-10:30 |
Break (student lounge) |
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10:30-12:30pm |
Effective Elements of
Teamwork and Communication Skills for Medical Professionals
Lt. Col Beth Kohsin, BS, MS, Manager
US Air Force Patient Safety Program |
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12:30-2:30 |
Lunch (on your own) |
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2:30-4:00 |
A System Framework For
Healthcare Quality and Patient Safety Research
Thomas T.H. Wan, Ph.D., Professor
Department of Health Administration, VCU, Richmond, Virginia |
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4:00-4:30 |
Break (student lounge) |
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4:30-5:30 |
2002/2003 and 2005/2006
Fellows/Projects
“ER-Radiology Correlation Study: Proper Communication for Appropriate
Treatment”
Gail Campbell, MHA
Patient Care Coordinator, Hunter Holmes McGuire VA Medical Center,
Richmond, Virginia
“Development and Implementation of a Statewide Risk Prevention and Management System”
Thom Smith, RN, MA
Director, Virginia Operations for WVMI, Inc. , Richmond, Virginia
“Improving the Incident
Reporting Process: Our Experience Moving Paper to Intranet”
Angela Ebel, RN, MSN
Corporate Support/Performance Improvement
Children’s Hospital of The King’s Daughters, Norfolk, Virginia |
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Dinner on your own |
Saturday, June 24,
2006
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8:00-8:15 |
Introduction: Health
Administration’s Chair
Stephen Mick, Ph.D., Arthur
Graham Glasgow Professor & Chair, Department of Health Administration,
Virginia Commonwealth University |
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8:15-10:30am |
Perspectives in Patient
Safety- Developing a Business Plan for Safety
Dr. Eric Silfen, Chief Medical
Officer and Trustee, Chironet, LLC and Quality Officer to the Medical
Staff, Nantucket Cottage Hospital |
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10:30-11:00am |
Break (student lounge) |
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11:00-12:30pm |
Impact of Human Factors
Engineering on Patient Safety
Stephanie Guerlain, Ph.D., Assistant Professor, Department of
Systems & Engineering, University of Virginia |
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12:30-2:30 |
Lunch (on your own) |
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2:30-4:00 |
Risk Management
Notification System
Sandy Underhill, MBA, CPHRM, Director, Risk Management, CJW
Hospitals, HCA, Richmond, VA |
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4:00-4:15 |
Break (student lounge) |
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4:15-5:15 |
The Relationship Between
Quality and Safety: VA Experiences
Jonathan (Jon) Perlin, MD, Ph.D., MSHA, FACP, Deputy Under Secretary
for Health, Veterans Health Administration, Department of Veterans
Affairs, Washington, DC |
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5:15 |
Dinner on your own
Have a safe trip! |
Executive Fellowship
in Patient Safety Proposed On-Line Curriculum
Class of 2007 (draft)
Session 1 -
Fundamentals of Patient Safety:
(July 9 - 22, 2006, 2 weeks)
Faculty:
Dr. Carl Armstrong, Senior Medical Advisor, American Hospital
Association, Virginia Hospital and Health Association)
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Human Error Theory, IOM
reports
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Patient Safety, JCAHO,
National Activity, State Activities
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Future of Patient
Safety
Session 2 –
Environmental Impact on Patient Safety Progress in the US:
(July 23 –
August 12, 2006, 3 weeks)
Faculty:
Dr. Kelly Devers, Associate Professor, Department of Health
Administration, VCU
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Projects from
For-profit hospital
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Not-For Profit
Hospitals
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Internal facility
restraints
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External, regulatory
constraints
Session
3 - Human Factors
Engineering & Use of Technology) (August 13 –
September 2, 2006, 3 weeks)
Faculty:
Dr. Ben-Tzion Karsh, Associate Professor,
University of Wisconsin
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Human Factors
Engineering & Ergonomics
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Human Factors Systems
Analysis
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Human Factors on Micro
& Macro Level
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Application of Human
Factors Engineering to Patient Safety Initiatives
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Human Factors
Engineering: Why a part of Patient Safety
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Application of Human
Factors Engineering to Patient Safety Initiatives
Session 4 –
Medication Safety: (September 10 –
October 14, 2006, 5 weeks)
Faculty:
Institute of Safe Medication Practices (ISMP)
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Understand
where medication errors occur in the medication use system and the role
technology may play in error prevention.
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Perform a
“safety” test on your pharmacy and/or computerized prescriber order entry
system.
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Discuss the impact of
organization culture and advance preparation on implementing new
technology in an organization.
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Discuss the impact of
organizational culture on medication safety
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Discuss the
characteristics of a non-punitive culture of safety
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Describe the value of
applying medication safety strategies to high alert medications, high-risk
patients, and error prone processes.
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Identify methods of
improving medication safety through the use of high-leverage strategies
including principles of standardization, redundancy, independent double
checks, forcing functions and simplification
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Determine the related
system breakdowns that result in medication errors
Session
5 - Developing an Error Reporting System:
October 15 – 28, 2006
2 weeks)
Faculty:
Angela M. Ebel, MSN.
Performance Improvement Specialist at Children's Hospital of the King's
Daughters in
Norfolk Virginia and a graduate of the Executive Fellowship
in Patient Safety.
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Voluntary vs. Mandatory
Reporting Systems
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Paper vs. Web-based
Systems
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Eliminating Blame
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Creating Follow-up
Techniques
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Developing Physician
Buy-in
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Critique of Models
Available
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Information Technology
and Reporting Systems
Section 6 – The
Impact of Medical Malpractice Laws on Patient Safety:
October 29 –
November 18, 2006 3 weeks)
Faculty:
Professor Karen Swisher, Professor, School of Health Administration,
Virginia Commonwealth University
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Legal perspectives of
telling patients/families about medical error
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Liability of disclosure
and discovery of documents
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Patient safety and
negligent credentialing
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Tort reform to enhance
patient safety processes
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Applicable state and
federal laws pertaining to patient safety
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Working with legal
counsel to enhance risk management and patient safety at the same time
University closed
for Thanksgiving Holiday November 19 -25, 2006
Session 7 - Developing
a Comprehensive, Proprietary Patient Safety and Risk Prevention Program
(Overview of Project Development & Implementation), Methodology:
(November 26 –
December 23, 2006 4 weeks)
Faculty:
Dr. Debrah Mobley, Director, Performance
Improvement, VCU Health Systems
Dale Harvey, MS, RN
Performance Improvement Coordinator, VCU Health Systems
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Organization & Design,
Methodologies, Indicators & Gauges
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Designs of Patient
Safety Research
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Organizational Queries
and Project Proposals
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Project Design
Structure
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Project Support
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Root Cause Analysis
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6 Sigma
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Failure Mode Effect
Analysis
Off: University Closed
December 23, 2006 – January 2, 2007
Session 8 -
Organizational Culture Change: Creating a Culture of Patient Safety:
(January
2 – 27, 2007 4 weeks)
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Organization Change
Theory
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Learning
Culture
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Proactive vs. Reactive
Responses to Medical Errors
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Creating Systems that
Defy Error
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Developing Your
Organization's Philosophy
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Organizational
Structure and Tools to Facilitate a Culture of Patient Safety
Faculty:
Dr. Jean Grube, Director for Patient Safety Interventions, Wisconsin
Medical Injury Reporting System (WMIR)
Session 9 – The
Impact of Leadership on Successful Patient Safety Initiatives:
(January 28, -
February 24, 2007, 4 weeks)
Faculty: Professor
Kenneth White, Ph.D, FACHE, Professor & Director of Graduate Programs in
Health Administration at VCU
Session 10 –
Developing a Credentialing System to Promote Quality in Clinical Care
(February 25 – March
17, 2007 3 weeks)
Faculty:
TBA
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Developing a
System-Level solution for problem doctors
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New techniques in
credentialing to promote patient safety
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Identifying and fixing
performance problems
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Expanding assessment
programs
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Measuring performance
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Developing remediation
programs
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Working with
professional boards and associations
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Understanding and
reassessing peer review initiatives
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State and federal laws
impacting on credentialing process
Off March 18 – 24, 2007
Session 11 -
Changing Patterns of Communication within the Healthcare Team:
(March 25 –
April 14, 2007, 3 weeks)
Faculty:
Lt. Col. Beth Kohsin, Retired United States Air Force
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Nature of Teams
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Medical Team Management
as an Element of Patient Safety
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uman Factors as
Barriers to Effective Teamwork
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Ideas for Teambuilding
and Integrating Medical Team Management
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Tools in Daily Practice
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Medical Team Management
Tools
Session 12 – The
Use of Evidence Based Guidelines for Patient Safety:
(April 15 –
May 5, 2007, 3 weeks)
Faculty:
Dr. Jacquie Byer, Professor, University of Central Florida
Session 13 –
Re-engineering with Technology for Quality and Productivity:
(May 6 –
May 19, 2007, 3 weeks)
Faculty:
Dr. Ramesh Shukla, Professor, Virginia Commonwealth University)
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Trends in Efficiency
and Productivity in Healthcare Institutions
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Factors Affecting
Performance: Structure vs. People vs. Systems
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Strategic View of
Technology as an Enabler
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Re-engineering Clinical
Enterprise with Technology for Quality & Productivity
May 23 – 26, 2007, 2007: VIPCS Conference, Project
Presentations, and Graduation Ceremonies: Richmond, Virginia (on
the campus of Virginia Commonwealth University) Visit
www.vipcs.org for information regarding Virginian’s for Improving
Patient Care & Safety Conference. Certain Fellows will be selected to
present their projects; all others will attend (conference fee waived for
fellows attending)
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